Privacy Policy
Learn how the Givebear Foundation collects, uses, and protects your personal data.
Last Document Review: February 2026
#1. Who We Are
The Givebear Foundation (“Givebear”, “we”, “our”) operates the donation platform available at givebear.io and app.givebear.io. We provide software that helps nonprofits, charities, and community organizations accept online and in-person donations securely.
"Givebear runs the underlying fundraising software that helps charities accept secure online and kiosk payments."
#2. Information We Collect
When you make a donation or create an account we may collect:
- Name and email address
- Payment information processed securely by Stripe. We never store your full card numbers on our servers.
- Donation history, campaign designations, and subscription details
- Technical data such as IP address, browser type, and device information to ensure platform security.
"We securely save core contact profiles, donation records, and basic browser data. Stripe securely handles raw cards."
#3. How We Use Your Information
- To process donations and manage recurring subscriptions
- To send donation tax receipts and transactional emails
- To provide customer support
- To improve our platform and prevent fraud
- To comply with legal obligations (such as IRS/CRA reporting)
"Your information is used strictly to handle donation transactions, distribute automated tax receipts, and keep things safe from fraud."
#4. Sharing Your Information
We share your information with the specific organization you donate to so they can issue receipts, maintain their Donor CRM, and communicate with you. We use Stripe for payment processing. We do not sell your personal data to third parties under any circumstances.
"We pass your info to the specific nonprofit you supported for their own record-keeping. We never sell your personal data to brokers."
#5. Data Retention
We retain your data for as long as your account is active or as needed to provide services to our partner organizations and comply with our legal obligations. You may request deletion of your data by contacting us, subject to nonprofit tax-record retention laws.
"We retain records only as long as your account requires or as mandated by nonprofit accounting and auditing regulations."
#6. Your Rights
Depending on your location you may have rights to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
To exercise these rights, contact us at [email protected].
"You have full rights to check, correct, move, or completely pull your details from our systems by dropping us a message."
#8. Security
All data is transmitted over secure HTTPS connections. Payment processing is handled by Stripe and is PCI-DSS compliant. We apply industry-standard security practices, including end-to-end encryption, to protect your information.
"All sessions use HTTPS connections, and card interactions match strict PCI-DSS safety baselines."
#9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform.
"If our data blueprints change significantly, we will push updates to the platform dashboard or email you instantly."
#10. Contact
If you have questions about this policy, please contact us at [email protected].
"Have questions regarding security or privacy details? Reach out to our privacy compliance mailbox at [email protected]."